CASE STUDY

Maple Complete Service Critical Installs for Dorset & Wiltshire Fire and Rescue Service

THE PROJECT

Dorset & Wiltshire Fire and Rescue Service had a requirement to upgrade service critical, in-vehicle docking and communications systems. With a varied fleet of fire appliances and specialist vehicles, they turned to Maple, to manage the rollout of 200 Panasonic CF33 Tablet PC Docking Systems, which had to be complete in just 6 weeks, all whilst balancing the demands placed on in service emergency vehicles.

“As part of the rollout of Panasonic CF-33 devices, we identified the requirement for a vehicle installer that could meet our requirements and work with us to deliver this project within tight timescales and to a high standard. As part of the project we had to replace existing ‘legacy devices’, re-work antenna configurations and also install an additional device with associated docking solution in the rear of the appliance crew cab” commented David Geddes, Operational Effectiveness and Incident Ground Technology Manager for Dorset and Wiltshire Fire and Rescue Service.

THE RESULT

“Maple were recommended to us and we weren’t disappointed, their positive ‘can do’ attitude and openness to discuss our requirements and how they could support and work with us was fantastic. Communication was key in planning how we would install 200 devices within 6 weeks, this was achieved via two installation sites working concurrently within the Service with the professionalism and experience they brought being a key part to the success of doing this on time, on budget and with no interruption in Operational Response,” concluded David Geddes.

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