Installation & Servicing
Comprehensive service support
From day one, Maple recognised the vital importance
of providing a fast, efficient installation and after
sales service for our customers. This service department
over the years evolved to become a company in its own
right.
Today, Maple Fleet Services delivers a comprehensive
range of installation, repair and fleet management
services, not only for the Maple Group but for a growing
number of outside companies who find that it pays to
contract with Maple Fleet Services and benefit from
the company's experience, expertise and nation wide
reach.
The company's engineers operate throughout England,
Scotland and Wales providing a 24/7 service, under
a pledge to answer emergency call outs within 4 hours.
All are trained motor vehicle technicians to City & Guilds
standards and have completed the Mobile Electrical
Certification programme, including training in security
and cellular installations.
Making your business easier to run
Maple Fleet Services can help to make your business
easier to run by project managing installation and
after sales service for a wide range of systems used
by fleet operators.
We have the resources and experience to see that each
of your vehicles is attended to speedily and efficiently.
We will plan the whole operation to your requirements,
book in each vehicle, procure necessary parts, install
them and complete all necessary paperwork. All engineer's
completion reports are verified by the client.
Independent Monitoring
The professionalism of our engineers is monitored
on an ad hoc basis by the VSIB (Vehicle Systems Inspectorate
Board). This means that any engineer, at any time,
can receive a visit from a member of the VSIB whilst
on an active assignment for a thorough, independent
inspection of the work being carried out.
A phone call to Terry Orton, Maple Fleet Services
managing director, will quickly determine whether our
uncompromising service could answer your company's
requirements.
Managing on your behalf
Maple can also make your business easier to run, by
project managing the installation and after sales service
for many types of ancillary systems operated by your
fleet. We have the resources and experience to see
that each of your vehicles is attended to speedily
and efficiently.
We will plan the whole operation to your convenience,
book in each vehicle, order and procure necessary parts
and install them, as well as handling all the paperwork.
Engineer completion reports prompted by our system
are then verified by the client. From start to finish,
project management by Maple is a fully professional
operation - part of our comprehensive range of fleet
services.
Peace of Mind
aple leads the industry because it always says yes.
The Maple service centre is on call 24 hours a day,
7 days a week, linked to our engineers by mobile phone
and messaging systems. Whenever you need us, our Maple
engineers are with you within 4 hours on 95% of all
calls.
Maple engineers are not only trained as motor vehicle
technicians to City and Guild standards, but also go
through the Mobile Electrical Certification programme,
which includes training in security and cellular installations.
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